Privacy Policy
Last updated: 18th Feb 2026
1. Who We Are
Root2U is a UK-based service providing structured analytical relationship reports.
For the purposes of data protection law, Root2U is currently operated by:
Gwyn Rhys Thomas
Trading as Root2U
United Kingdom
Contact: gwyn@root2u.com
2. The Information We Collect
When you use this website or purchase a report, we may collect:
Your name
Your email address
Dates of birth (as provided in the intake form)
Relationship context or information you voluntarily provide
Basic website usage data (via cookies or analytics tools)
We do not intentionally collect data from individuals under 18.
3. How We Use Your Information
We use your information solely to:
Generate your personalised report
Deliver your report via email
Respond to enquiries
Maintain service records
Improve website functionality
We do not sell, rent, or publicly share your personal data.
4. Lawful Basis for Processing
Under UK GDPR, we process your data on the following lawful bases:
Contract:
To deliver the service you have purchased.
Legitimate Interest:
To operate and improve our services responsibly.
5. Data Storage and Retention
Your information is stored securely using reputable third-party platforms (such as Squarespace, Stripe, and email providers).
We retain personal data only for as long as reasonably necessary to:
Deliver the service
Respond to follow-up enquiries
Maintain appropriate business records
You may request deletion of your data at any time.
6. Your Rights
Under UK GDPR, you have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your data
Object to processing in certain circumstances
To exercise your rights, contact:
We will respond within a reasonable timeframe.
7. Payment Processing
Payments are processed securely via Stripe.
Root2U does not store your card details.
Please refer to Stripe’s Privacy Policy for information on how they handle payment data.
8. Cookies
This website may use essential cookies and basic analytics to improve functionality and performance.
You can adjust your browser settings to control cookie usage.
9. Data Security
We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access.
However, no online transmission or storage system can be guaranteed as completely secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.
11. Contact
If you have questions about this Privacy Policy or how your data is handled, contact: