Terms of Service
Last updated: 18th Feb 2026
1. Overview
Root2U provides structured analytical relationship reports designed to offer clarity around emotional wiring, relational dynamics, compatibility, and life phase timing.
The service is informational and analytical in nature. It is not therapy, counselling, medical advice, legal advice, or psychological treatment.
By purchasing a report, you agree to these terms.
2. Nature of the Service
Each report is a personalised clarity tool based on the information you provide.
The report:
Explains patterns and tendencies
Assesses structural compatibility
Provides contextual insight
It does not:
Instruct you on what decisions to make
Predict future outcomes
Guarantee relationship success or failure
You remain fully responsible for your decisions and actions.
3. Compatibility Scores
Compatibility indicators and category scores are structured analytical assessments.
They are designed to provide perspective — not certainty.
They should not be interpreted as guarantees or fixed predictions.
4. Delivery
Reports are delivered within 24 hours of receiving a completed intake form.
Delivery is made via email in PDF format.
Delivery timelines may be extended in exceptional circumstances, in which case you will be notified.
5. Refund Policy
Due to the personalised nature of this service:
Refunds are not available once a report has been delivered.
If cancellation is requested before analysis has begun, a refund may be considered at our discretion.
6. Intellectual Property
All reports and materials produced by Root2U remain the intellectual property of Root2U.
Reports may not be copied, reproduced, redistributed, or resold without written permission.
7. Limitation of Liability
Root2U shall not be liable for any decisions, actions, losses, or consequences arising from the use of the report.
The service is provided for clarity and informational purposes only.
8. Contact
For questions regarding these terms, contact: